At Aynsouq, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing/shipping address.
- Account Information: Username, password, preferences.
- Payment Information: Processed securely through third-party providers (we do not store full payment details).
- Usage Data: IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Improve website and app functionality.
- Provide customer support and respond to inquiries.
- Send promotional offers, updates, or newsletters (only if you opt-in).
- Ensure security and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Couriers, payment gateways, and IT support.
- Legal Requirements: Authorities if required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or restructuring.
4. Cookies & Tracking
- Aynsouq uses cookies to improve your browsing experience.
- Cookies help remember your preferences, analyze traffic, and personalize offers.
- You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
- We use secure servers, encryption, and other safeguards to protect your personal data.
- However, no online system is 100% secure. You share information at your own risk.
6. Your Rights
Depending on your region, you may have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of your data.
- Opt-out of marketing communications at any time.
- Withdraw consent for data processing.
7. Children’s Privacy
Aynsouq does not knowingly collect data from children under 13. If we learn we have collected such information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new “Last Updated” date.